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January 15, 2004


































































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Audio Help


                                          
                                            

                                          

How do I listen to Radio FARNE programmes or FARNE Audio clips on my computer?

FARNE audio content is available in either RealAudio or mp3 format. To play RealMedia files you will need to have RealNetworks RealPlayer installed. To play mp3 format you will need to have an mp3 player installed. Windows Media Player will play mp3 files. Other popular mp3 players include WinAmp for the Windows operating system and iTunes on the mac. Both RealPlayer and Windows Media Player are downloadable applications and instructions on downloading and installing both players follow in the next section.

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What is streamed sound?

Streamed sound is the real-time transfer of audio, so that it is received in a continuous stream to your PC. Whereas downloaded sound files will only play once the entire file has been transferred to your PC, streamed sound files will begin to play immediately. Our streamed sound files have been configured to work on modems from 26K and up and so all computers should be able to play them. Video can also be streamed and similarly is received more quickly than if you were to wait for the entire file to download.

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What is RealPlayer and how do I get it?

RealPlayer is a downloadable application. You can use either the Basic 8 version or the RealOne version of the Player to access our audio and video content.

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Which version of the player do I need? RealOne or RealPlayer 8?

RealOne is the latest player from RealNetworks. Use RealOne if you are using one of the following operating systems on your computer:
  • Windows 98/2000/ME/NT4/XP
  • MacOs X
  • Solaris 2.6/2.7 - Linux 2.0
  • Irix 6.2/6.3
RealPlayer 8 Basic is compatible with the Mac and earlier versions of Windows:
  • Windows 3.1/95/NT/2000
  • Mac PowerPC
  • Linux 2.0
  • Solaris 2.5
  • Irix 6.2/6.3

To get RealPlayer 8 Basic:

Step by step:
  1. Please go to the Real download page.
  2. You will be taken to a list of operating systems and older media players. Any one of them is adequate to listen to Radio FARNE programmes or Audio clips.
  3. Look for your operation system and select the RealPlayer you want to download. RealPlayer 8 should work for most operating systems, but other versions are available for older operating systems and other formats such as mac or Linux
  4. The following page will give you a list of locations from which to download the file. Choose the one geographically closest to you.
  5. In the window that appears, click the link to commence the download.
  6. Remember that after downloading the software you need to install it. Find the downloaded file on your computer and (on Windows systems) double click on it to start the installation process.

For further information on installing your software you may wish to refer to the help section of Real.com's website.

The FARNE project cannot be responsible for problems caused by downloading external software.

To get the RealOne Player:

Step by step:
  1. Go to the RealOne download page, look for the text that says 'Download the Free RealOne Player Only' and follow this link.
  2. In the window that appears, click 'yes' to commence the download.
  3. When you download the install file; it should run automatically. If it does not, search for a file named RealOnePlayer.exe and double-click the file to run it; the program will guide you through the installation process.

For further information on installing your software you may wish to refer to the help section of Real.com's website

The FARNE project cannot be responsible for problems caused by downloading external software.

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Do I have to pay for RealPlayer or is it free?

There is no charge for the free RealPlayer -- you should never be required to pay for additional software to access any of our audio or video content.

Other enhanced versions of the RealPlayer are available for a one-off payment. They contain extra features not necessary to access FARNE audio and video.

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Audio clips and radio programmes are also available in Mp3 format, what do I need to hear these files?

All mp3 content is set up so that it will play in whatever mp3 player you have set as default. If you do not have an mp3 player on your computer you can download Windows Media Player. This program is available for at no charge from Microsoft.
Despite its name Windows Media Player is available for both PCs and Macs. It's even available for Pocket PCs and other handheld devices.

Installing Windows Media Player

To get Windows Media Player for free, follow these instructions:
  1. Close down all open applications except for this browser.
  2. Download Windows Media Player.
  3. Choose the version you need from the list at the bottom part of the page and click 'Download'.
  4. When prompted, choose to 'run this programme from its current location'.
  5. Start the installation by clicking 'Yes'. You will be asked to read and agree to Microsoft's licence agreement, you will also need to tick a box to show you've read Microsoft's Privacy Statement.
  6. The Media Player is made up of a series of different components, which you can choose to download or ignore. Most people choose to download all the components.
  7. Once downloading has completed you will need to restart your computer.
  8. Whenever you click on an mp3, Windows Media player should pop up and start playing the clip.

If you're still having problems, the best place for more in-depth advice is the Release Notes for your particular player. These can be reached by clicking on the link next to the 'download' button (see No.3 above).

The FARNE project cannot be responsible for problems caused by downloading external software.

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Why can't I get RealPlayer to work?

If you have just downloaded a player, you must also install it on your computer. Otherwise it will not work in tandem with your browser. You should run the player installation file by double-clicking on the player icon in the location where you save downloaded software. In order to download a player you will have to provide information such as your email address, your country, your operating system, language and connection speed. There is also a checkbox to indicate whether or not you wish to receive further information from RealPlayer. If you have difficulty answering any of these questions you should consult the person who set-up your PC.

If you have installed a different browser after you have installed RealPlayer the plug-in files to not always automatically install. The best way to deal with this is to uninstall RealPlayer and then install it again.

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Why can't I hear the FARNE Audio content on my PC at work?

Your company may have a 'firewall' to securely protect its internal data. Sometimes your company's 'proxy' settings may be set in such a way that they prevent external streaming sources from occurring. If this is the case, please contact the IT department of your company.

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I'm getting an error message when I try to download Real Audio sound files - what can I do?

Typical causes of problem playback can be to do with file association settings on your media players or net congestion. One of the simplest solutions for ironing out problems with RealMedia playback is to upgrade or reinstall the player. This simple operation will deal with a good 90% of common problems.

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I'm trying to create a CD of music from the FARNE site but am having problems - what can I do?

It's great that you are enjoying the music on the site. However, there are copyright/ownership issues which we have to respect, and so we have set up the audio content so that it can't be downloaded. So whilst you can listen to tunes as many times as you like from the web, you cannot burn them to CD.

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I can't find an answer to my question. What shall I do now?

If you can't find the information you need, you might need to send us an email. Go to our Contact Us page for more details.


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Bibliography Bibliography
Want to do some further reading? Use our bibliography of traditional song to find what you need. more







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